STP Documents writes log files that record error messages, warnings, or all executed operations, depending on the mode set. These log files are stored in various directories. The directory used depends on the operating system and the STP Documents components installed on the computer.
Standard DESK
On computers configured as clients or terminal server clients, a separate directory for log files is created for each user. You can find all log files from the Standard DESK in the directory %LOCALAPPDATA%\STP.ECM.Application\Logs.
AppData and Local Settings are hidden folders. Change the setting for Hidden Files and Folders in the Windows Explorer folder options to display the hidden directories in Windows Explorer. In the directories for Excel, Outlook, PowerPoint, and Word, only errors are logged by default. Therefore, the log files may be empty.
Change the line in the LogConfig.xml file
<root>
<level value="Error" />
<!– <appender-ref ref="Console" /> –>
<appender-ref ref="TextFile" />
</root>
to
<root>
<level value="Debug" />
<!– <appender-ref ref="Console" /> –>
<appender-ref ref="TextFile" />
</root>
to log debug information.
This setting should only be used for troubleshooting and should be changed back to Error during normal operation.
Outlook DESK
%LOCALAPPDATA%\STP AG\LEXolution.Office\Logs
DMS Pro (Client)
%LOCALAPPDATA%\STP AG\LEXolution.Office\Logs\Client
LCAS
%LOCALAPPDATA%\STP AG\LEXolution.Office\Logs\LCAS
Office Integration
%LOCALAPPDATA%\STP AG\LEXolution.OFFICE.Integration\Log
Server
On computers configured as servers, a directory STP AG for log files is created on the Windows desktop for all users. In the subdirectory Ecm.Remoting Server, you will find the log files for the server.
Related to