In some versions of Microsoft Office, there was an issue with the integration of add-ins and features, where instead of the expected functions, only a blank dialog was displayed. After a thorough analysis of the problem, we identified the cause and developed a solution that restores the correct display of features and add-ins in Microsoft Word.
Step-by-Step Guide
1. Open Microsoft Word
- Launch Microsoft Word on your computer.
2. Access Word Options
Click on "File" in the upper left corner.
Then select Options from the menu.
3. Change Display Options
In the "Word Options" window, navigate to "General".
Scroll down to the user interface options.
4. Enable Compatibility Mode
Under the "Use multiple displays" section, find the option "Optimize for compatibility".
Enable this option.
5. Restart Microsoft Word
- Close Microsoft Word and restart it to apply the changes.
6. Check Add-In Display
- Open the affected document and check if the add-in is now displayed correctly.
The solution involves changing a specific setting in the Word options to enable compatibility mode and optimize the display for multiple monitors. This adjustment ensures that the add-in is displayed correctly again.
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