Overview
If your organization's administrator has enabled social logins for your tenant, you'll see buttons for providers (e.g., Google, Microsoft, LinkedIn, Facebook) on the login page. You can use these to log in instead of a password.
Social login is not available on the common subdomain, please use your tenant-specific subdomain.
Requirement (important) You must already have an STP Cloud user account with an email address that exactly matches the email of your social account (e.g., your Google/Microsoft email). Otherwise, the login will be denied.
How to Log In
- Open your tenant's login page.
- Click on (e.g., Google).
- Select your account and follow the provider's instructions.
- If required by your organization, complete the MFA.
- You will be redirected back to abc Cloud.
Troubleshooting
- Unknown user / We couldn't find the user Your STP Cloud user may not exist, or the email doesn't match your social account. Ask IT to create/link your account with the same email.
- MFA is requested This is expected if your tenant policy requires MFA—even after social login.
- Log out Use the log out option in STP Cloud. This will not automatically log you out of the provider account.
This article has been automatically translated by an AI and may therefore contain errors.
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