If videos in the stp Academy do not start or load continuously, this is often due to the browser being used.
Common cause
In many cases, the Academy will be in opened the integrated browser of winsolvenz.
However, this browser only offers limited support for video playback.
Solution
Please open the stp Academy in a common internet browsers, for example:
Google Chrome
Microsoft Edge
Mozilla Firefox
To do this, open one of these browsers separately and enter https://academy.stp.one directly into the address bar.
The videos should then load and play without any problems.
Hinweis
For optimal use of the Academy, we generally recommend using an up-to-date internet browser outside of winsolvenz.
Is the problem still ongoing?
If the videos do not load even in a regular browser, please contact our support team:
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