Working with the beA Desk

Overview

This section provides an overview of daily work with the beA Desk.

It describes the user interface and explains the basic workflows.

User Interface

The beA Desk interface is divided into three main areas:

• Navigation Area (left)
  Displays available mailboxes and folders

• Message List (center)
  Overview of messages and drafts with relevant information

• Detail View (right)
  Displays the content of the selected message

Navigation

Navigation is done via:

• Mailboxes
  
• Folders (Inbox, Drafts, Sent, etc.)
  
• Messages and documents

The currently selected folder is highlighted.

Key Workflows

Working with the beA Desk typically involves the following processes:

• Creating and sending messages
  
• Checking incoming messages
  
• Managing drafts
  
• Signing documents
  
• Responding to eEB requests
  
• Transferring messages to external systems

Each of these workflows is described in detail in the following sections.

Related Topics

• Messages (Create & Send) → Creating and managing messages
  
• Signatures & eEB → Signing and acknowledgments of receipt
  
• Transfer (DMS / Input Management) → Transferring messages

Notes

Note
You can find detailed instructions for individual features in the respective sections.