Administration & Setup

Purpose

This section provides an overview of the administrative requirements and basic setup needed to operate the beA Desk.

It is intended for system administrators and responsible staff who are preparing the environment before installation and use.

Key Components

The beA Desk operates within the STP system landscape and requires the following key components:

• STP User Management
  Used for user creation, authentication, and role assignment.

• LEXolution Service Bus (LSB)
  Enables communication between system components.

• beA Message Server
  Central backend component for synchronization, message processing, and integration.

Requirements

Before starting installation and configuration, make sure that:

• STP User Management is installed and accessible
  
• The LEXolution Service Bus is installed and running
  
• A supported SQL Server instance is available
  
• Required network connections (e.g., to the BRAK / KSW interface) are accessible

General Setup Process

The typical setup process follows this order:

1. Prepare infrastructure (SQL Server, Service Bus, User Management)
   
2. Install the beA Message Server
   
3. Install the beA Desk Client
   
4. Configure users and roles
   
5. Create and assign mailboxes

Notes

Note
The beA Desk itself does not manage users. All users and permissions are managed centrally in STP User Management.

Note
Permissions for accessing beA mailboxes are also managed through the BRAK system and must be configured there separately.