Signatures & eEB (Acknowledgment of Receipt)

Overview

The beA Desk supports both the digital signing of documents and the processing of electronic acknowledgments of receipt (eEB).

Both features are independent of each other and are part of electronic communication via the beA system.

Signatures

Purpose

Signatures are used to legally sign documents and ensure their authenticity.

Requirements

To sign documents, you need:

• An installed signature component (beA Desk Signer or SecSigner)
  
• A valid certificate or signature card
  
• Appropriate user permissions

Signing in beA Desk

Documents can be signed directly in the message draft.

Important:

• Only attachments with the document type “Schriftsatz” appear in the Signature Folder
  
• Only these documents can be signed

Signature Process

1. Mark the document in the draft as a Schriftsatz
   
2. The document appears in the Signature Folder
   
3. Select the document(s)
   
4. Start the signature process by clicking [Sign]
   
5. Enter your PIN (depending on the signature component)

After a successful signature:

• The signature status is updated
  
• The document disappears from the Signature Folder

Batch Signature

• You can sign multiple documents at once
  
• Only one PIN entry is required
  
• Limitations depend on the signature software used (e.g., SecSigner max. 30 documents)

Important Note

Note
A signature is not required for every message. Whether a signature is needed depends on the specific use case and legal requirements.

eEB (Electronic Acknowledgment of Receipt)

Purpose

The eEB serves as electronic proof of receipt of a message.

Display in beA Desk

The eEB status is shown in the message list using icons:

• Open envelope → eEB requested
  
• Closed envelope → Draft for eEB response available
  
• Blue checkmark → eEB has been sent
  
• Green label → eEB response has been received

Responding to eEB

An eEB can be answered directly from the inbox:

1. Open the message
   
2. Select [Reply to eEB]
   
3. Review the response
   
4. Send the message

Note
The eEB response is sent as a separate message.

Requirements for eEB

• The message must include an eEB
  
• A connection to the BRAK server must be established
  
• The user must have the necessary permissions

Difference Between Signature and eEB

• The signature applies to documents within a message
  
• The eEB is a separate response confirming receipt of a message
  
• Both processes are technically and functionally independent of each other

Notes

Note
Only documents marked as Schriftsatz are shown in the Signature Folder and can be signed.

Note
Signing is performed using the installed signature software (beA Desk Signer or SecSigner).

Note
The eEB is processed independently of the signature and follows its own sending process.