Getting Started

Overview

This section guides you through the first steps after installing beA Desk.

It covers logging in, making your first connection, and basic setup.


Starting beA Desk

  1. Open beA Desk using the desktop icon
  2. Log in with your Windows credentials


Connecting to the beA System

After launching the application:

  1. The “Select Security Token” window appears
  2. Select your beA card or software certificate
  3. Enter your PIN

Once you have successfully logged in, the connection will be established.

Note
A connection icon indicates a successful connection to the beA system.


Checking Mailbox Availability

After logging in:

  • Available mailboxes are displayed in the navigation area
  • Select a mailbox to continue

Note
If no mailboxes are displayed, check user permissions and mailbox configuration.


Understanding the Interface

The user interface is divided into three main areas:

  • Navigation area (left) → Mailboxes and folders
  • Message list (center) → Overview of messages
  • Detail view (right) → Content of the selected message

Checking Synchronization

beA Desk automatically syncs with the beA system.

  • Default interval: every 10 minutes
  • Status is shown in the status bar

Note
Make sure the connection is active to send and receive messages.


Next Steps

After the basic setup:

  • Learn how to create and send messages
  • Work with your inbox, drafts, and sent items
  • Use the signature feature

Continue with Working with beA Desk.

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This article has been automatically translated by an AI and may therefore contain errors.

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