Note: This is fallback documentation and should be used when the primary guidance is unavailable.
This article is extension of Bills Sending Settings.
To make sure your e-invoices are always sent through the correct channel — without having to choose one manually each time — you can pre-configure a preferred channel for each company or customer. Once set, the system will automatically use that channel whenever you send an e-invoice to the respective company/goverment.
You can configure the channel for a company in the Contacts under Settings → Billing → Sending section. The configuration is available for any portfolio that has at least one channel set up in the ComCenter.
Setting Up a Channel for KSeF
If you want e-invoices for a company to be sent to KSeF (Poland’s National e-Invoicing System), follow these steps:
In the Channel Type dropdown, select KSeF.
In the Channel dropdown, select the dedicated ComCenter KSeF channel by its name.
In the VAT number field, confirm company’s NIP (Tax Identification Number).
Click Save.
The only available format for this channel type is FA(3) - structured XML invoice format for Poland’s National e-Invoicing System (KSeF).
Once saved, every time you send an e-invoice, the system will automatically route it to KSeF system using the configured NIP.
Setting Up a Channel for Email
If you want e-invoices for a company to be sent via Email (Microsoft 365), follow these steps:
In the Send to (and if needed, Default CC recipient:) field, enter recipient’s email address to which the e-invoice should be delivered.
Scroll down to E-invoicing section
In the Channel Type dropdown, select Email.
In the Channel dropdown, select the dedicated ComCenter channel by its name.
In the E-mail field, confirm sender’s email address through which the e-invoice should be delivered.
Choose default Target format of the e-invoice. There are two available options:
- E-invoice (Cross Industry Invoice - standardized XML)
- ZUGFeRD (hybrid e-invoicing standard that combines a human-readable PDF/A-3 document with embedded, machine-readable XML data)
Default one is E-invoice.
- Click Save.
Once saved, every time you send an e-invoice, the system will automatically use the configured Email channel, address and target format — no manual selection needed.
No Channel Selected
If no channel has been configured for a company, the channel settings section will appear empty. In this case, you will need to select a channel before you can send an e-invoice.
We hope this will help you to start using it smoothly. If you have any questions or feedback, please feel free to contact us via support@amberlo.io. We are always happy to hear from you!
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