Conflict Check Results View

General Description

You can customize the results view for the conflict check by arranging, grouping, and showing or hiding columns, and then save your settings. This allows you to configure a results view that best fits your needs.

Filters

Various filters are available for this view and can be set using the options provided.

Among other things, checks are performed against contact types, with the main distinction being whether the types are different.

Typically, the following are distinguished:

• Active clients
• Former clients
• Opponents/Opposing parties
• Third parties involved, e.g., judges, experts
• Prospects/Leads – there may already be a confidentiality obligation here

Basically, the marked options only filter out phonetic matches from the results view; direct contacts are not filtered out. For better clarity, you should categorize the results view by relationships as shown in the example.

No matches for free conflict checks
If this option is selected, free conflict checks will not be shown in the object list.

No matches for other contact types (phonetic)
If entries are found with a different contact type, they will be hidden.

No matches for other salutations (phonetic)
Matches with different salutations will not be considered.

Only matches for free conflict checks
If this option is selected, only matches for free conflict checks will be shown in the object list.

Only matches for other contact types (phonetic)
If the matches involve different contact types, they will be displayed.

Only matches for other salutations (phonetic) Matches with different salutations will be displayed with this option.

You can set default options for these selections. Here you can define which options are selected when the view is opened.
To do this, go to
Administration > System > General Settings.
On the Conflict Check tab, you can adjust the settings as needed.

Object List

The results view shows you the originating contact (conflict party) that triggered the conflict and their role (type of involvement); it also shows the reason for the match:

Factual conflict: the conflict keyword matches and the description sounds phonetically similar.

Potential conflict: the contact was found by the search algorithms in other files or conflict checks without a file reference.

Name on the collision list: e.g., blacklist, EU sanctions list, the conflict party phonetically matches the values from a collision list entry.

Insider: the conflict party phonetically matches the values from an insider entry for an employee. The view shows the found target contact, their type of involvement, and file information. If the found target contact is part of a group, the parent company (parent company checkbox for organizations) will be shown for the contact.

Additionally, the relationship between the originating contact and the target contact is displayed:

1 Direct contact: The target contact is the same as the originating contact.

2 Group: The target contact is in a group with the originating contact.

3 Representative: The target contact has a representative relationship (represents/is represented by) with the originating contact.

4 Group representative: The target contact has a representative relationship with a contact who is in a group with the originating contact.

5 Phonetic: The target contact was found due to phonetic similarity.

Create Conflict Journal

The conflict journal adopts the conflict check results view. This means that if you have grouped the view and only expanded one group, it will be displayed the same way in the journal.

Use the option to hide columns to make the journal easier to read and fit it to a page width.